MHS GENESIS Patient Portal

First, log in to the MHS GENESIS Patient Portal. You can use your computer, tablet, or smartphone.

Then, there are two ways to request an appointment:

1. Click “Appointments” in the main menu, then click the “Schedule Appointments” button. Search for your clinic or provider.
2. Send a secure message to request an appointment:
   • Click “Messaging” in the top option bar.
   • Click on “Inbox” in the left-side column.
   • Choose “Send a Message” to create a message to your healthcare team.

You can request refills for most prescriptions from your military pharmacy.

• Choose the prescriptions you want to refill.
• Choose where you want to pick up your refill.
• See when your prescriptions are ready for pick up.

This feature applies to your existing prescriptions that have remaining refills.

If your prescription has no refills left, or it’s expired, you’ll need to contact your provider for a renewal. Depending on the drug, you may have to see your provider for a consult.

You can view and download the following personal health information:

• Prescriptions
• Allergies
• Health conditions
• Clinical notes and documents
• Lab results
• Radiology results
• Vital signs
• Immunizations

Secure messaging lets you talk privately with your healthcare team through the MHS GENESIS Patient Portal. With secure messaging, you can:

• Ask questions and get nonemergency healthcare advice.
• Request referrals.
• Ask your doctor to renew your prescriptions.

To send a secure message:

• Log in to the MHS GENESIS Patient Portal.
• Click “Messaging” in the top option bar.
• Click on “Inbox” in the left-side column.
• Choose “Send a Message” to create a message to your health care team.