Connecting You To the Right Place
Need Help with TRICARE?
Experiencing problems or have questions about your TRICARE coverage? Let us be your guide. Whether you need to ask a question, report an issue, file a complaint, or find out the right person to speak to, we have you covered.
See the Customer Service Directory
TRICARE Regions
TRICARE is available worldwide and managed in three separate regions:
TRICARE East Region
TRICARE West Region
TRICARE Overseas Region
Mental Health is Health
Protecting, optimizing, and defending mental health needs is vital to the well-being and readiness of our military force. Seeking help is a sign of strength and a critical element of individual performance and overall readiness.
Learn about MHS GENESIS
The MHS GENESIS Patient Portal is a secure website that gives you 24/7 access to your medical and dental records. Book appointments, renew or refill your prescriptions, communicate with your healthcare team and more!
Patient and Family Partnership Councils
Patient and Family Partnership Councils capture the voices and insights of patients and families to improve the health care experience at military hospitals and clinics around the world. Advisors are asked to give feedback about their experiences as a patient or family member and help plan changes to improve how we deliver care to our patients. You can help make a difference by joining the Patient and Family Partnership Council at your military hospital or clinic.
Beneficiary News
Review your FEDVIP dental and vision coverage during Federal Benefits Open Season
FEDVIP is a voluntary insurance program for dental and vision care managed by BENEFEDS.
Preview your 2026 TRICARE pharmacy costs
The National Defense Authorization Act for Fiscal Year 2018 established TRICARE prescription drug costs. The costs will be in effect through Dec. 31, 2027.
TRICARE Open Season starts today, Nov. 10: Learn if you should take action
Learn about your TRICARE plans now—whether you’re enrolling for the first time or making changes to fit your needs.
Learn your 2026 TRICARE health plan costs
TRICARE Open Season starts today. See how your health plan costs will change in 2026.
Contact Our Hotlines
MHS Nurse Advice Line
Call the MHS Nurse Advice Line for help 24 hours a day, seven days a week, 800-874-2273 (TRICARE), select option 1.
Suicide & Crisis Lifeline
You can call or text 988 or chat 988lifeline.org for yourself or if you're worried about a loved one who may need crisis support.
DOD Safe Helpline
The DOD Safe Helpline is secure, confidential, and anonymous. Get crisis support service if you’ve been affected by sexual assault.