Connecting You To the Right Place
Need Help with TRICARE?
Experiencing problems or have questions about your TRICARE coverage? Let us be your guide. Whether you need to ask a question, report an issue, file a complaint, or find out the right person to speak to, we have you covered.
TRICARE Regions
TRICARE is available worldwide and managed in three separate regions:
TRICARE East Region
TRICARE West Region
TRICARE Overseas Region
My Military Health
We’re changing how you get care and how we deliver it, making it more focused on you. Soon, you’ll enjoy a simpler healthcare experience – with more opportunities for on-demand virtual care.
Learn about MHS GENESIS
The MHS GENESIS Patient Portal is a secure website that gives you 24/7 access to your medical and dental records. Book appointments, renew or refill your prescriptions, communicate with your healthcare team and more!
Beneficiary News
TRICARE West Region Referral Approval Waiver deadline nears
If you used the West Region referral approval waiver to see a specialist between Jan. 1 and June 30, 2025 and need to continue seeing that specialist, you’ll need to get a new referral to a network specialist before Oct. 1, 2025.
Explore available counseling and mental health services
There are many types of counseling services available to you under TRICARE if you're a service member, family member, or survivor.
Identifying Warning Signs of Suicide on Social Media
If someone you know makes comments about suicide or expresses emotional pain online, always take them seriously. Whether it's a single post or multiple, do not ignore them.
Unlock Your Health by Understanding the TRICARE Prime Referral Process
Sometimes, you may need specialty care that your primary care manager can’t provide. This is when your PCM will give you a referral.
Contact Our Hotlines
MHS Nurse Advice Line
Call the MHS Nurse Advice Line for help 24 hours a day, seven days a week, 800-874-2273 (TRICARE), select option 1.
Suicide & Crisis Lifeline
You can call or text 988 or chat 988lifeline.org for yourself or if you're worried about a loved one who may need crisis support.
DOD Safe Helpline
The DOD Safe Helpline is secure, confidential, and anonymous. Get crisis support service if you’ve been affected by sexual assault.