Sept. 17, 2026 | By Defense Health Agency Communications
Throughout 2026, the online platforms that support your TRICARE benefit are switching from DS Logon to myAuth. myAuth is a simpler, more streamlined login authentication application. Many platforms, including milConnect, ID Card Office Online, and contractor portals, have already made this switch.
On Sept. 23, the MHS GENESIS Patient Portal will make this switch. This means you’ll use myAuth to log into the MHS GENESIS Patient Portal to access your health records from care at military hospitals and clinics.
When the transition to myAuth occurs, you’ll have multiple options for logging in. With myAuth, you can log in with:
- A Common Access Card
- A username/password, plus a secure multi-factor authentication method
- Okta Verify. This is an app for personal or government mobile devices that enables secure access without a CAC.
How will this change happen?
When you log in to the patient portal after the transition, you'll see a new login page. This page will help you create a myAuth account if you don’t already have one. You can also visit myAuth for further instructions on creating an account.
What if I need help?
If you’re experiencing issues, visit myAuth Help for additional resources and guidance on creating or updating your account. You can also find answers to frequently asked questions. If you still need additional assistance, contact the Defense Manpower Data Center at 800-368-3665. DMDC manages myAuth and can answer questions about the transition or address any related concerns.
Although you’ll create a new login for myAuth, remember that neither TRICARE nor its contractors will contact you asking for private information like your date of birth, Social Security number, or your username and password. Read messages carefully and check the source email or web address for legitimacy. If something feels off, trust your instincts. If you think you gave personal or account information to a fraudulent entity, change your password right away and file a report.
In the end, the switch to myAuth means:
- **Enhanced security:**More options to protect against unauthorized access
- A modernized authentication platform: More ways to log in
- **A more user-friendly experience:**A simpler interface
The switch to myAuth means a simpler, more secure experience in MHS GENESIS Patient Portal.
